Privacy & Policy

Privacy and Security

At Profine Packaging, we are committed to safeguarding the confidentiality of our customers. We do not share, sell, or disclose any personal information to third parties except when necessary to fulfill and ship your orders.

Information Collection

Profine Packaging is the exclusive owner of the data collected through our official email (Sales@profinepackaging.com) and website. We collect customer information at various points throughout the site to provide tailored services.

Data Protection

We respect your privacy and do not share your consent for SMS communication with any third parties. Your phone number will not be used for SMS promotions or affiliate marketing.

User Registration

To use certain features on the Profine Packaging website, users must complete a registration form providing their name and email address. This allows us to contact them regarding our services, even if no purchase has been made.

Order Process

When placing an order, users are required to provide contact details (such as name, email, and shipping address) and payment information (credit card details). This information is used for transaction processing and customer service follow-ups.

Cookies

Our site uses persistent cookies to enhance the shopping experience, link customer files with orders, and enable cart functionality. Disabling cookies may affect site functionality.

Log Files

Like most websites, Profine Packaging uses log files to collect data such as IP addresses, browser types, ISPs, and timestamps. This information helps us analyze trends and improve site performance without linking to personal identities.

Site Communications

  • Special Offers and Updates: Registered users may receive occasional emails about our products, services, and promotions. Users can opt out by emailing remove@profinepackaging.com.
  • Newsletters: Customers are automatically subscribed to our newsletter. To opt out, email Sales@profinepackaging.com.

Customer Support

Our team uses email and phone communication to assist with ongoing orders and ensure a smooth customer experience.

Legal Disclosure

In rare circumstances, we may disclose personal information when required by law, such as compliance with legal processes or court orders.

Third-Party Services

We use external vendors for shipping and payment processing. These companies are prohibited from using your information for any other purpose.

Business Transitions

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business assets. Users will be notified if their data will be used differently than originally stated.

Opt-Out Options

Users can opt out of non-essential communications at the time of data collection or by replying to emails with “unsubscribe” or emailing Sales@profinepackaging.com.

External Links

Our website may contain links to other websites. Profine Packaging is not responsible for the privacy practices of these external sites.

Security Measures

We implement strict security practices to protect your data both online and offline. All sensitive data, including credit card information, is encrypted using SSL. Only authorized personnel can access personal data, and our servers are housed in a secure environment.

Policy Changes

Any updates to our privacy policy will be posted on our homepage and this page. If significant changes are made, users will be notified via email and given the option to opt out if the new policy differs significantly.

For any privacy-related inquiries, please contact us at Sales@profinepackaging.com.